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Driver Co-ordinator - Logistics
The company A well respected distribution company with an admirable reputation The role To control the work for a team of self-employed drivers Book work to the drivers throughout the day To be aware of clients requirements when allocating drivers To be aware of individual drivers skills and abilities Search for extra drivers who are available Co-ordinate breakdowns Enforce our clients' driver code of conduct to ensure a smart professional work force Liaise with recruitment to ensure driver coverage is at optimum levels Inform recruitment of any leavers Inform customer care of any problems or delays Ensure Customer Service department are informed of any problems or failures Liaise with administration department to resolve driver paperwork queries Provide out of hours emergency cover on a rota basis Provide meetings with drivers on a regular basis Deal with complaints from drivers Ensure all work on the system is planned and allocated Such other duties as may reasonably be requested This role is a telephone based in a multi-use call centre environment, a busy and positive environment where all the team create a fantastic atmosphere. The applicant Confident and articulate, commanding respect through knowledge experience and personal style, you will have a passion for achieving and exceeding performances targets. Thriving under pressure you will be capable of managing multiple priorities and working to deadlines and objectives.