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Solution Implementation Manager (2813141729)

Technology 信息技術

IT Auditor


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW Apprenticeship 學徒 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


London, London, United Kingdom

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world. We are looking for forward-thinking people who bend over backward to put customers first. Individuals who thrive on challenge and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings unique value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers. We want you to think big and act bold through expressing your authentic best self Anaplan is looking for a tenacious Solution Implementation Manager to join the team in London. This is a stellar opportunity to get involved in a highly visible, large scale SaaS cloud company. This is an immediate full-time position. If you’re ready to roll up your sleeves and tackle unique problems that no one else is solving, keep reading. Come see for yourself what an exciting place to work looks like At Anaplan, we believe in hard work, having fun, and bringing excellence to everything we do. A position on our team gives you the opportunity to take the “service” in “software-as-a-service” to a whole new level and enjoy rapid career growth while you’re at it. Are you a seasoned implementation manager in the technology space with a yearning to change the way people plan? If you enjoy diving into issues and designing solutions, are diligent and able to communicate at a high level, love to see how your work has significantly improved your client’s life - then this job is for you. Insight on your impact In this position, you will guide our customers, leading blended delivery teams with Business Partners, to deploy Anaplan solutions efficiently and effectively. This includes mastery of “The Anaplan Way” implementation methodology. For you, this means working to ensure that our project teams build powerful, yet easy-to-use models in an agreed-upon timeline and, in the process, that our customer ’modellers’ are enabled and empowered to be self-sufficient. This role is ultimately responsible for the end-to-end deployment lifecycle of one, or many, strategic Anaplan solution implementations. You will be the primary point of contact for each of your deliveries, helping to provide regular insight into the pulse of active projects to internal Leadership teams. You will also lead customer-facing meetings of varying sizes and profiles, ranging from operational management to C-suite. The ideal candidate will be passionate about quality and consistency, yet is able to collaborate with all types of different personalities and bring them together to align on key decisions, including but not limited to release scope, deployment timelines, resource management, model design, testing/training plans, and change management. What You'll Be Doing Deliver high level presentations to audiences ranging from executives to system end users; Run projects end to end in collaboration with client project manager to a successful deployment of Anaplan solutions; Act as the key liaison and business partner to the client at both the project management and executive level as needed; Identify resource needs, handle resource time allocation and hold team accountable to deadlines; Handle issues and risk by clearly communicating both internally and externally, and deploying risk mitigation strategies as appropriate; Reporting on available resources, budget, and project status to project sponsors and stakeholders; Ability to work on multiple, concurrent tasks and adapt to shifting priorities, demands and timelines; Effective communication and team work with project teams and collaboration with other departments; Understand priorities, scope, timeline and goals; Maintain customer focus and demonstrate leadership to drive consensus and project related decisions; Handle client expectations appropriately with the ability to deal with challenging situations with positive outcome. Your Qualifications, Your Influence To be successful in the role, you must possess the following skills Self-starter with a consistent record of driving customer success, and aligning in complex customer environments at the executive and department levels; Ability to understand customer requirements and work with the team to best translate those into a simple, usable, yet high value solutions; Experience in an enterprise performance management, ability to partner with account executives, solution architects, customer success leadership, etc; Fanatical about customer success and tenacious at driving long-term customer value. Highly data-driven with a commitment to process. Excited about driving and tracking a consistent implementation process with all customers in your portfolio; Team player with the highest level of integrity. Experience in software project management, customer success management, and/or related experience Passionate about technology and how it can be leveraged to drive business impact Preferred Skills And Technical Familiarity Adding additional insight, and a growth mindset, will elevate your contribution in this role A 4-year degree in Finance, Accounting or MIS Experience implementing Enterprise Performance Management solutions Advanced Microsoft Excel / financial modelling skills Proven knowledge of a formal system implementation methodology – requirements gathering, design, build/test and deploy (Agile methodology preferable) Superb written and oral communication skills Penchant for service excellence and a collaborative style Subject matter expertise in planning and modelling in Supply Chain, Finance or Sales strongly preferred Strong understanding of data integration (inbound and outbound) Passion for business analytics, modelling and planning Coaching mentality Collegial, open and grounded in integrity What We Offer An exciting, progressive career with a company that values diversity, flexibility and understands the need for a good work/life balance. Market-leading salaries combined with generous bonuses, equity and a comprehensive benefits package. Regular agile meetups, events and hackathons (both attending and hosting) Flexible working, catered lunches, a fully stocked kitchen and plenty of parties and events A range of sports, health and wellbeing initiatives 3 days of paid leave every year to help support the charity or cause of your choice. The chance to contribute and evolve a company with a valuation over $1.4 billion Our Commitment to Diversity and Inclusion Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day COVID-19 Protecting the health and safety of our communities, including our employees and of those considering a career at Anaplan, is our highest priority. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process.