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Job Details


Program Manager (2809693750)

Technology 信息技術

IT Auditor


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW Apprenticeship 學徒 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Charing Cross, London, United Kingdom

Program Manager You will thrive here if: You can operate in a fast paced, dynamic environment You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help) You see feedback or failure as motivation to learn and to grow You believe data-driven decision making is the norm You relate to our core principles (link) and want to work with Conversational AI experts You are a high-performing Program Manager with the ability to help manage our rapidly-growing automotive and listings business In this role you will: Oversee on-the-ground program management of the large scale enterprise grade accounts Lead meetings, track action items, and drive timelines for key deliverables with executive level clients Communicate cross-functionally to facilitate the development of business requirements with internal and external stakeholders related to the programs success Work with account team: Client Partner, Customer Success Manager, and other account team members to ensure programs success Manage weekly/monthly updates and status reports with internal and external stakeholders on the program Work in partnership with the customer to develop multi year strategic roadmap for successful product adoption Report to internal and external stakeholders program results aligning to the roadmap initiatives Coordinate across business development, marketing, and client services teams to support revenue-generating opportunities for new and existing clients Identify gaps in internal processes and work with leaders to determine necessary resolution Your Qualifications Are You have 6 years of proven experience managing complex, organization-wide initiatives with internal and external stakeholders You have 6 years of experience working with technology teams Able to think strategically and identify critical success factors when developing strategy and success plans Able to bridge the gap between strategic and tactical goals, meet deadlines, and have strong problem-solving skills Have strong stakeholder management skills, an ability to think on your feet, lead/support a program and drive toward results Can impact key stakeholders with thoughtful, strategic communication (both written and verbal) and more importantly at times be a great listener Can communicate sometimes complex technical information into meaningful customer use cases Be a team player who works cross functionally with others as part of a transformational team to design shared solutions knowledge/understanding Accuracy and attention to detail Ability to work effectively in a remote, team oriented, high demand and fast paced environment Ability to proactively and continually collaborate with clients and colleagues to ensure business outcomes Outstanding interpersonal, relationship building skills conducive to team collaboration Why you’ll love working here: LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together. We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team. At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.