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Head of IT Infrastructure (2811566664)

Technology 信息技術

IT Auditor


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW Apprenticeship 學徒 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Berkshire, Berkshire, United Kingdom

Head of Infrastructure required to manage a team of 6 with a primary responsibility for performance, reliability and availability of the IT infrastructure, including servers, networks, security appliances and infrastructure systems. Essential Experience and attributes Must be calm under pressure and able to deal calmly with a demanding user base. Able to juggle conflicting priorities and maintain quality of delivery and delivering against timescales Must be process driven and understand the value of adherence to management control processes Proven track record of team management Detailed technical know of the Microsoft technology stack Detailed knowledge of Server virtualisation with Hyper-V. Detailed knowledge of Azure private cloud and IaaS services Understanding of cloud adaption strategies and challenges ITIL Qualification and experience of applying its principles in an infrastructure management environment. Detailed Technical knowledge of infrastructure systems including Windows Server, Active Directory (including AzureAD), Windows 10, Office365, Exchange on-line, MFA, zScaler and Mimecast . Good reporting skills, and able to present information in an engaging and compelling format. Create, manage and maintain knowledgebase articles ensuring reliability of technical information available to the team. Work with the support team and IT Infrastructure team to improve incident, change and problem management. Create and agree processes and procedures aligned with business needs, ITIL principles, best practice and quality assurance. Excellent verbal and written communication skills. Develop KPIs and SLAs and present these to the business in periodic service meetingsDesirable Knowledge of infrastructure Monitoring systems. Previous working within a ISO27001 Cyber Essentialsheavily risk managed environment. Detailed Knowledge of IT and information security principles, including secure by design. Previously in an IT Technical role to better understand the technologies and challenges the team are working with. Previous project management and continuous improvement experience. High level of IT professional qualification. Be innovative in approach and look for opportunities to improve, without being afraid to fail