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Job Details


IT Support Engineer (2809795355)

Technology 信息技術

IT Auditor


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW Apprenticeship 學徒 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Durdham Park, Bristol, United Kingdom

This growing very friendly and welcoming company based in Redland Bristol provides clients with a broad range of high quality environmental and design consultancy services. Specialising in the fields of air quality, climate change, noise, biodiversity, water management and green infrastructure, they have become the leading independent air quality and climate change practice in the UK . To support their growth they are looking for an IT Support Engineer to support the Bristol team but also on occasion colleagues in London and Warrington so there is very occasional travel to those offices but on the whole , with phone , Teams , email support you will be Bristol based and some home working ( probably one day a week from home rest in the Redland , Bristol office) - it has car parking . You will be a point of contact for IT support requests from internal colleagues, currently 70 staff but looking to increase that all the time and will manage and work alongside existing external IT support . Great opportunity to really make this role and function your own . . Really friendly and supportive working environment I deally you will have some of the following skills : At least 3 year's previous IT support experience essential. Windows Server Active Directory user and computer administration experience essential. Excellent knowledge of Windows 10 and Microsoft Office 365 applications. Excellent knowledge of desktop, laptop and tablet hardware troubleshooting and maintenance. Experience of using remote support tools such as TeamViewer and TightVNC. Basic networking knowledge (TCP/IP and LAN/WAN infrastructure). Ability to install, support and maintain hardware and software. Ability to provide telephone support to remote users of all levels. Outstanding communication and customer service skills. Proactive, keen to learn and develop within the role. Experience of Linux operating systems and Linux shell is desirable. Experience of IaaS cloud management, automation and virtualisation is highly desirable. Any experience of Cyber Essentials, or IP based phone systems would be beneficial. A full UK driving licence is a requirement for this role. T ypical responsibilities include: User and computer administration within a Windows Server environment. Procurement and provisioning of laptops, desktops, tablets, smartphones, and other IT equipment as needed. Management and troubleshooting of internal IP based phone system, alongside existing external support. Troubleshooting and resolving hardware and software issues. Testing, installing, upgrading, licensing, and updating a wide variety of software for different team members. Communicating and liaising with staff on IT needs. Planning and assistance in IT projects and upgrades when required. To minimise disruption, some duties may occasionally need to be performed outside of normal working hours, so flexibility is required Y ou would be part of one of the most highly respected environmental consultancy teams in the UK. They are a growing Group of companies that want to do things differently, with an exciting future that will help you shape and realise your ambitions. You will have a great opportunity to work with a talented and dedicated team and be able to develop your career as the company grows. They ensure they can support employees through offering wellbeing programmes and policies that support individuals. These include flexible working, trained mental health first aiders and readily available support through their Employee Assistance programme. Furthermore, along with a competitive salary, they offer a benefits package which includes an enhanced pension scheme, death in service life cover, discretionary bonus scheme, the option to buy additional annual leave, and much more inc Cycle to work scheme