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Job Details


Database Project Manager & Analyst

Technology 信息技術

IT Auditor


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW Apprenticeship 學徒 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


London, London, United Kingdom

Are you an experienced Database Manager and Analyst who wants to work part-time for an amazing disability charity who work with young people giving them the chance to live life without limits?As the new part-time Database Project manager & Analyst you will work 22.2 hours a week and be responsible for the CRM which generates management reports for the charity. You will be the lead on making sure the database is clean, used to its full potential, and offer support, training and analysis to enhance its correct use.You will have an overview of all the organisation's databases and will lead on suggesting ways they are efficiency used, as well as ensuring that Data Protection and GDPR principles applied.Key Tasks and Main Duties:- Take overall responsibility for the strategic development of the database.- Continually review the database to ensure it is used to bring efficiencies to the charity's processes.- Development of processes, training and user-friendly feedback.- Champion the use of the database throughout the charity- Primary point of contact for resolving database queries.- Work closely with database support providers.- Produce management reports and analysis to improve systems, maximise fundraising income.- Produce reports for analysis to help drive income generation from fundraising activities and help focus resources around target areas for future investment.- Keep up to date with data protection and GDPR requirements- Work with the Fundraising team.- Keep up to date with new initiatives relevant to database developmentEssential Experience:- Proven extensive experience of working with Charity CRM databases eg Raisers Edge, Microsoft Dynamics, ThankQ, Donorflex or Progress- High level experience of Access and Excel.- Previous experience in a multi-channel fundraising environment.- The ability to train and coach colleagues.- The ability to segment data, import and export datafiles and manage systems.- The ability to find patterns, identify trends, spot anomalies, and transform raw figures into meaningful insights with the power to inform decisions.- Ability to communicate clearly and concisely both verbally and in writing.- Ability to write and produce detailed reports- A knowledge of fundraising and marketing.- Strong interpersonal skills, (including ability to listen and understand issues).- Excellent time management and project skills.- Experience of data quality management and improvement of systems.- Experience of working with system providers to implement upgrades and improvements.Desirable Experience:- A knowledge of communications tools such as DotmailerPlease note this role is part-time and the salary is pro-rata based on 22.2 hours per week.Good Luck :)