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2nd Line Support Engineer
2nd Line Support Engineer Catterick/Hybrid £25,000 - £28,000 My client is an MSP that has been successful since they opened their first office over 16 years ago - now after recently opening their 7th office, they're looking to expand the team in the place where it all started - Catterick. There is an award-winning business that now employs over 140 tech wizards and prioritizes the development of its staff to excel the business forward. Main Duties: Most of your time will be spent providing remote support to the varied client base, with the rest proving on-site support to clients Deal with escalations from the 1st Line ServiceDesk Work alongside other 2nd line engineers on complex tickets/projects Working through technical tickets Providing technical support in a clear and communicative way Tech Stack: Windows desktop and applications Tablet and mobile device support Networking Active Directory Exchange Server Office 365 Company Benefits: 32 Days holiday (with the opportunity to purchase more) Private Health Insurance Mental Health insurance Life Insurance Personal Development plan for each member of staff (inclusive of funded training and accreditations) Flexible working hours available Opportunities to work at an award-winning company like this don't come around often. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639. or Darcey . obyrne intechnologygroup . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.