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IT Support Engineer
Robert Half have partnered on an exclusive retained basis with Bath Rugby to recruit and IT Support Engineer on a permanent basis. Role purpose: To provide technical support in the delivery of IT across the Club in partnership with multiple business partners/vendors. To setup and provide technical support on matchdays To manage IT strategy and security across the portfolio of services. Maintaining and improving infrastructure across physical and cyber estates. To develop and improve on current business practices utilising available tools to simplify and automate workflows. To manage relationships with our MSP's, ensuring service levels and value are optimal as trends change and develop. Role and Responsibilities Support and troubleshoot technical infrastructure during match day delivery, including Big Screen, AV, LAN and Wi-Fi, iOS till solution/EPOS and applications. Maintaining and developing all internal systems and assisting colleagues in varying capacities from a technical standpoint when required. Supportend users and devices in conjunction with agreed Managed Service Developing skills internally including cyber security awareness and efficiency with operation of business systems. Maintain and update accurate asset tracking and network Required Skills Minimum 3 - 5 years proven experience in a similar role, managing IT estates and various stakeholders such as MSP's/vendors. Strong Microsoft 365 skills including: User and Exchange online management Endpoint Manager for Windows device management SharePoint Online MS Teams Experience supporting Windows 10 and Mac OS Good experience with Networking. Preferably experience with Cisco Meraki and Ubiquiti Desired Skills Experience with the following components of Microsoft365 Flow / Power Automate Security and Compliance AzureIAAS Auto Pilot PCI DSS scanning and remediation Experience managing projects as well as Research and implementation of new solutions to suit identified business needs. Familiarity with VOIP Telephony (Mitel) QNAP administration Endpoint Manager MDM for iOS and OSX management Incident management experience, preferably with cyber security issues Salary/Package £30,000 - £32,000 additional benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice.