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Delivery Programme Manager (3378842709)
Location: Manchester Salary & Benefits: £59,632 - £74,540 (depending on experience) base salary, plus annual discretionary personal bonus, 15% employer pension contribution (maximum amount when you put in 6%), 4% flexible cash pot (option to use across range of benefits), private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices and regular home working. We aim to ensure you have a good work-life balance and positive mental health. About Lloyds Banking Group Lloyds Banking Group is the UK's largest Digital, Retail and Commercial Bank driven by a clear purpose to Help Britain Prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. Our colleagues are at the heart of our digital transformation, adopting progressive technologies and agile practices to support us on our journey to build the bank of the future. With their help, we're serving more than 16 million online customers and redefining the way Britain banks. What team does this sit in? Our mission is to build the bank of the future, and we need your help to do it We're offering a great opportunity for an experienced Delivery Lead to join our Core Banking System (CBS) team which is a flexible and multi skilled team based in Wythenshawe in Manchester. Our purpose is to provide market leading customer experience through the servicing of PCA and Savings accounts via multiple channels, including digital for 30 million customers and 56 million accounts As well as the Core Banking System itself the platform also covers the Enterprise Account Aggregation datastore (EAADS) System of Engagement (SOE) and the Delivery lead would also have responsibility for change on this application. If you're a motivated colleague who is keen to deliver the highest quality customer driven software, you enjoy working with cross-disciplinary teams delivering customer driven solutions and high-quality software and are a great communicator then read on What you'll do Management of any Projects or Programmes sponsored by the Platform that impact on other platforms within LBG Being a Chapter Lead - this is a role that blends both deep domain expertise with a passion for mentoring and developing people. Capacity planning to provide insight into future requirements so that we can continue to provide excellent customer service Governance of all changes delivered onto the CBS/EAADS platform - ensuring all relevant steps on the Software Development Lifecycle (SLC) are appropriately followed Release and Implementation planning including owning delivery of all change and leading implementation, ensuring all sign offs are completed and that appropriate support and backout plans are in place What we're looking for Consistent track record of delivery including management of sophisticated multi-platform Programmes of work. A strong understanding of the financial services/banking sector Given the complex nature of the platforms, a good technical understanding of CBS/EAADS would be an advantage An understanding and focus on the importance of technology risk management will be key to this role, along with the ability to communicate the customer impact. Strong internal and external customer management We'll take your personal and professional development very seriously and enable you to make a positive difference to the overall teams' mission. We'll provide you with a diverse, energising and informal environment that focuses on equal opportunity and supports career progression. We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform crucial job functions. Join us and be part of an inclusive, values-led culture that celebrates diversity. Together we make it possible… As part of the Group's commitments as a result of ring-fencing legislation, colleagues based in the Islands are required to be exclusively dedicated to the non-ring-fenced bank and its subsidiaries. This means that colleagues who are based in the Islands would not be able to undertake roles for the Ring Fenced Bank from their existing location and would need to consider relocation when applying for roles.