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Job Details


PIA Administrator (3252926481)

Technology 信息技術

IT Auditor


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW Apprenticeship 學徒 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Crewe, Cheshire, United Kingdom

This is your chance to work for a rapidly expanding broadband company with healthy growth ambitions. Each day you’ll get to work alongside talented and results driven colleagues who all have the company’s success as their end goal. We fully recognise that it’s our employees that make Zzoomm the success story that it is and we do consider ourselves to be at the forefront of the broadband full fibre revolution in the UK. If you are the right person for the role our team will be challenged with rewarding assignments and you will get to be part of a fantastic journey within a multifaceted and dynamic high-growth business. How you will help us to make Zzoomm awesome… You will be a member of the Zzoomm Network build support team, providing support to the Network Build Manager. You will ensure that all administrative tasks requested by our infrastructure provider are submitted within the timelines requested, all current engineering principles, company specifications, manuals and method statements for all Zzoomm operational activities, equipment and materials are readily available on Zzoomm shared drives and databases. You will be working closely with internal and external stakeholders as well as Zzoomm technical and regional teams. You will ensure that any issues with products and methods are formally captured and reported to the relevant parties promptly. We want to create a culture that has continuous improvement embedded in everything we do, and you will be an important player in helping us achieve that. Who will guide me… You will report directly to the Network Build Manager and be a key member of their team. You will also work very closely with Zzoomm Technical Team, HSEQ Team and Training Team, which are some of the main owners of the Zzoomm Specifications & Handbooks. A day in the life of the Physical Infrastructure Access (PIA) Administrator…. Your day will involve routine work of checking, various standards related documents as required and uploading them into relevant databases. You will be ensuring that all the documents databases are well organised, have correct naming, references and requested information reported on them and distributed to the relevant agencies. You will act as one of the main points of contact for all regional team members in relation to any Network adjustments. You may be asked to participate in calls and meetings and will own any documentation related tasks on behalf of Zzoomm. You will ensure that all necessary documents are current and in place these records are to be, up to date and well maintained on a daily basis i.e. as builds, A55 blockage reports and any other network adjustments. You will work closely with HSEQ and Training teams to advise on the latest standards changes and records held on behalf of Zzoomm. Any changes or requirements are too be reported at the earliest opportunity. You will produce reports on status of Zzoomm standards library and be responsible for relevant KPIs. You will be the main point of contact for organising and ‘Zzoommifiying’ all documentation and standards relating to PIA within our organisation and distributing to relevant personnel. When new software’s and systems are brought in, you will be the main point of contact for assisting in the upload of any documentation and organising the database within the new software. You will have a weekly SOFT report with the Network Build Manager for progression on tasks and performance. What we need you to have… Strong command of English language Some knowledge/experience of the Physical Infrastructure Access process. Excellent communication skills Work well under pressure and the ability to meet deadlines in a fast paced environment Be able to work closely with internal and external stakeholders Ability to use Microsoft Office package efficiently Accuracy and strong attention to detail Ability to learn quickly and be passionate about learning new things every day Have a get the job done/can do attitude You’ll know how to… Put together accurate, structured and straight forward documentation Read and understand technical documentation Learn on the go by using various platforms Establish effective working relationships Communicate at all levels inside and outside of Zzoomm Keep up to date with relevant legislation Our teams will say you’re… A systems and process go-to person Structured and organised Able to make the reporting process simple Professional, quick and responsive Open and collaborative Clear and concise communicator Reliable, Open, Agile and Responsive What do we offer A full time contract, a great salary and company bonus 25 days holiday 8 Bank Holidays Your birthday off, every year Zzoomm Pension Plan Life Assurance Health Benefits Performance Bonus Access to an online doctor for assessment and diagnosis