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Lead Solution Architect - Service Architecture (3253051084)

Technology 信息技術

IT Auditor


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW Apprenticeship 學徒 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Easton, Bristol, United Kingdom

Contents Location About the job Benefits Things you need to know Apply and further information Location Bristol, Cardiff, Edinburgh, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Telford, Worthing About the job Summary At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. Do you enjoy a challenge? Would you like a role where you are doing something different every day? Work closely with and positively influencing people across all grades and all lines of businesses? This is an exciting opportunity for a high-performing Service Architect to join the Solution Design & Architecture, Tax Compliance team. HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government. With our 50 million customers at the heart of everything we do the scope and impact of our work is limitless. Our digital programme is multi-award winning and the envy of other government organisations. We are undergoing a major transformation programme, which includes a major investment in digitisation. This means customers can do more for themselves online, in real time, on computers, tablets and smartphones therefore we are building a team of outstanding people who will create and run these new and improved technology services. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. Working for HMRC Job description You will work closely with the Head of Profession, and senior leadership team in a complex and demanding role at the heart of supporting, directing, managing, shaping, and developing the team that delivers the high-level design for all IT solutions across HMRC. You’ll have a full understanding of the following: • How complex organisations operate. • IT System architecture and life cycle management best practises and controls. • Applications architecture and be able to assure it is fit for purpose, deliverable, affordable, and strategically aligned. • How systems and services should be monitored, managed, and secured, with demonstrable delivery experience. • How to design the Infrastructure architecture and deliver the Services into operation. • How to securely design the network to operate effectively and transfer data with high availability, and low latency. • Understand demand and system capacity requirements. • Understand SSIAM (System Service Integration and Management) functions and service delivery models. Responsibilities • Leading the Service Architecture Team, assuring service acceptance across all projects is achieved. • Assure that all changes are assessed and managed and comply with the mandatory standards and security requirements. • Assure all impacts on the Service Architecture are considered and documented. • Promoting and sharing best practises for new or changed Services. • Assure the design and implementation of new or changed services; and service functional and non-functional requirements are documented lead the Service Design activity for technical change, to assure that options analysis, proof-of-concepts, and system impact assessments have been completed satisfactorily for the entire life cycle. • Build and maintain strong working relationships with internal and external partners. • Assure all aspects of the Service Architecture are fit-for-purpose, seeking approval or guidance/feedback when appropriate. • Translating customer needs into IT requirements, whilst assuring delivery through vendors and solid governance principals. Essential Criteria You will be able to demonstrate that you have experience/skills in: • Analysing complex business/technical problems, synthesise solutions, and communicate options to a wide group of partners. • Collaborating with all development, client, supplier, and project management teams to evolve pragmatic service solutions. • Assuring that all design architecture changes have been assured by the key stakeholders. • Representing service requirements and risks at all gateway meetings and assuring the delivery of the non-functional requirements. • You will have fulfilled an end-to-end service architecture role in a complex service model. Desirable Criteria • ITIL qualified practitioner; intermediate to expert. Benefits • Learning and development tailored to your role. • An environment with flexible working options. • A culture encouraging inclusion and diversity. • A Civil Service pension. Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications. Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details Application must include: A CV including education, professional qualifications and full employment history, giving details of key achievements for each role/job. When giving details in your CV you should highlight your experience in line with the Essential Criteria listed in the advert. You should therefore include details of the work and projects that you have been involved in, and your role therein. Important information • Please attach your CV as a separate additional document in either PDF or word format no bigger than 5MB. • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. • Please do not include any personal details in your document title. • If your CV contains any personal details your application will be withdrawn. Stage 2: Interview If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the Essential Criteria and your experience. Sift and Interview Dates to be confirmed. Desirable skills will only be used in the event of a tie. The candidates will be posted in merit order. Want to know more about the role? Join our 30 minute webinar on Wednesday 29th June 2022 at 14:30 to 15:00 to talk with the vacancy holder. To register your interest, please email Please put the job role in the title. Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. The inbox to contact is: Use subject line to insert appropriate wording eg Please re-open my application - 215107 & vacancy closing date 12.07.2022 Security Update If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment. Successful candidates must pass a Disclosure and Barring Security Check or Disclosure Scotland. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0[Register to View] and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. HMRC transformation HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from. HM Revenue and Customs has made significant progress with its plans to locate in 13 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities. These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon and Stratford. In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What’s more, our Welsh language service has people located in Porthmadog, as well as Cardiff. We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites. For more information please contact the vacancy holder. Terms and Conditions We really hope you decide to apply for this role. If you’re successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 – 31st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. We’ve put together a summary of the key changes that will be made and you can find this attached to the Job Advert. Pay If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information. (Please note the attached document could also be called “Combined T&C and OGD Pay English”) New entrants are expected to join on the minimum of the pay band. Further Information Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process. A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here HMRC welcomes applications from those who need to work a more flexible arrangement and will agree to requests where possible, taking into account our operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role. Reasonable adjustment We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. Please see our Disability Matters: How we can support you during our selection process booklet for more details. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. Feedback will only be provided if you attend an interview or assessment. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Ian Selvage Email : Recruitment team : Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Details Reference number 215107 Salary 64,693 - 72,924 GBP Grade Grade 6 Contract type Permanent Business area HMRC - CDIO - Chief Technology and Design Officer Type of role Information Technology Working pattern Flexible working, Full-time, Job share, Part-time Number of posts 1