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Customer Insights Analyst (3251455741)
Customer Insight Analyst - Remote - £54 per hour This role will require being commutable to London every so often. I am currently recruiting for a Customer Insight Analyst for a leading software company. As the Customer insight analyst, you will successfully help your stakeholders feel like they understand their market, their customers and where they can make a business impact. Understand Total Addressable Market and Competitors for Consumer and SMB Create single Account view of SMB customers - aligned with sales operations Deepen Consumer, SMB and Retention understanding through NPS and Qualitative research Develop insights using High Value Actions in Adobe apps to drive nurture programs Drive Whitespace growth opportunities in key verticals and new markets - esp. Doc Cloud. Skills - 3-6 or more years of experience in organising customer events AND Business Analytics Track record of working with B2B customer data sets preferably in IT, retail, or finance Technical skills including knowledge of SQL, SAS and Tableau Advanced Excel If this role is of an interest, please apply Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.