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German Speaking Technical Support Analyst (3252928815)

Technology 信息技術

IT Auditor


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW Apprenticeship 學徒 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Cambridgeshire, Cambridgeshire, United Kingdom

German Speaking Technical Support Analyst Location: Peterborough / Hybrid / Remote Shift Pattern: Mon to Fri Salary: Up to £28,000 (DOE) Overview: Our client, a leading international software business and are now looking to expand their multilingual team. Currently, we are searching for two German Technical Support Analysts to join their growing team on a full time and permanent basis. The Role As the German Technical Support Analysts, your main objective will be provide first-line support to their clients via phone, online and email. This is how you will meet your objective: Assisting with diagnosis and solutions to reported issues identify the best solutions in a timely manner Inbound call and email management Ability to communicate clearly in both German & English Working in a Windows o/s environment Personal Specification The German Technical Support Analysts, will need to have the following competencies: Fluent on both German and English Previous Helpdesk support experience or a keen interest in IT Exceptional customer service telephone experience. Experience of installation, configuration and troubleshooting of MS operating systems TCP/IP, DNS, firewalls, proxy server Highly organised and able to multitask Please note my client is flexible and willing to consider candidates who would like to work remotely, hybrid or office based. Benefits: Up to 25 days holiday (after length of service), plus up to 3 discretionary days off per year. Contributory pension scheme. Free on site parking. Contact: If you feel this so the role for you please do not hesitate to contact Alex at Origin Multilingual (UK) on (phone number removed) or click apply below to submit your CV