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Software Product Analyst (3252928306)
Hybrid working and great bens aligned to good work life balance. We have 2 roles one at junior end and 1 senior. Due to continued success, growth and internal promotions we are looking for a Software Product Analyst. This is an exciting opportunity for experienced Software Product Analyst or Technical Business Analyst to join a top team in a successful growing Software company. The role supports the development of Mobile Apps & Web applications for Local Government. This opportunity offers a great working environment with an award winning software provider. It is a customer facing role where you will bridge the gap between external clients and internal technical teams. Experience of defining software requirements and functional design for local authorities/government is required. As is the ability to manage a complex caseload ensuring deadlines are met. The Software Product Analyst / Business Analyst will be responsible for assisting customers to tailor software to specific needs so some technical knowledge is required in particular some experience of SQL. The role involves software configuration and form design/build along with analysing issues to provide input on functional requirements and product design. Systems are built on modern browser based Java application framework which uses an SQL Database. Key responsibilities of the Business Analyst include: Defining software requirements and design Working with customers to assess how the software can be tailored to match their specific needs Working with customers on configuration settings Creating/updating documentation Assisting with the analysis of issues relating to the systems Participating in product design reviews to provide input on functional requirements and product designs Providing feedback and recommendations to developers on software usability and functionality Collaborating with customers and field staff to evaluate or diagnose problems and recommend potential solutions Reviewing software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks. The Software Product Analyst requires excellent persuasive written and verbal communication in order to gain credibility with clients. These are permanent career positions; the company offers great career opportunities and has a demonstrable track record of promoting from within. The company has grown rapidly in the last 10 years to the point where the company is the market leader in the provision of specialist software in their field. The talented teams in this company are friendly, sociable and collaborative; you will be encouraged to contribute ideas for future expansion plans. If you fit the bill click apply and submit your CV to Elaine