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Job Details


JobsUK

Account Manager

Sales Associate 銷售

Academic/Faculty/Research

Yearly

GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

Apprenticeship 學徒 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職

No

South Bank, London, United Kingdom

Company Description Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2021 and 2022 Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industrys best recruitment marketers, Appcasts technology and services manages over a billion dollars in job advertising annually on behalf of more than 1,500 clients. Job Description We are looking for an organized and dynamic leader to perform account management in a sales supportive role. Account Managers will be responsible for maintaining relationships with Appcasts job board clients, tracking their accounts, and helping them maneuver and operate through Appcasts software solutions. Job Description Responsibilities : Provide timely and accurate information to clients regarding their requests, complaints, and questions Resolve customer inquiries by phone, email and live chats with authentic, human understanding Keep all clients up to date with product enhancements, changes, or glitches Track and predict client spend on a daily and monthly basis Ensure that customers receive top of the line customer service and are fully satisfied through communicating proactively Investigate bugs and technical issues, then work with our Product team to get everything fixed and working properly Build and maintain relationships with existing customers to further brand loyalty Act as a liaison between clients and our customers to ensure that all product information is relayed accurately Qualifications Candidate Traits: Has experience in customer service or account management Is tech savvy and has a background in software sales or software management Has a bottomless well of understanding and patience Pays strong attention to detail, is extremely organized, and has strong follow-up skills Is curious and has a passion for problem-solving Is keen on working in a startup environment, where processes and products are constantly changing and evolving Has excellent written and verbal communication skills and can relay information in a timely manner Desires to become knowledgeable about the Appcast products and continuing learning our account management methodology Benefits: Competitive base salary and company bonus plan Career advancement opportunities Fast-paced, fun and energetic sales and marketing-centric company Health & dental benefits Additional Information Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2021 and 2022 Were the best at what we do. Were the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industrys best recruitment marketers, Appcast technology and services manage over half a billion dollars in job advertising annually on behalf of more than 1,500 clients. We have an amazing culture driven by great people. HQ in Lebanon, N.H. with offices in Boston, MA, New Brunswick, Canada and Minsk, Belarus, Appcast is a subsidiary of StepStone, one of the worlds largest job classified businesses, and a proud member of the Axel Springer SE family. To better understand our company culture, readOur Storyand check outWorking at Appcaston our website. We take care of our employees. We also are focused on being a place where smart, driven people of all backgrounds and experiences want to come to work and have opportunities to learn and grow. We pay our employees well and offer an exceptional, all-inclusive benefits package so that our employees can take care of their families and each other. We like to get together and have fun, we like to have great food and snacks in our offices, we like to volunteer and give back to our communities, and we like bringing dogs to our offices. All your information will be kept confidential according to EEO guidelines.