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Live Events Engineer
We have a new direct opportunity for a Live Events Engineer. This role is with the Technology Directorate, and acts as a key supplier for the Venues Department and across our clients organisation to provide technology support for all events, whether virtual, hybrid or physical AV support. This role requires short notice flexibility regarding its working hours and supporting planned live events in both the evenings and at weekends where required to support the achievement of all commercial, revenue driving, event activity within our clients HQ which is based in Central London. Main Responsibilities Accountabilities: Liaise with clients and colleagues in a professional manner and effectively interpreting, facilitating and delivering to their event requirements Retain a close view and management of the Live Events budget to ensure costs are kept within budget constraints and events revenue generation meets targets Be the main point of contact for an events partner, ensuring they adhere to the contractor regulations, H&S regulations, as well as providing professional and helpful service to ensure the success of the event Respond efficiently to enquiries from Venues and our clients organisation teams regarding troubleshooting solution issues, and any logistical and administrative queries Own and develop our clients organisation events and virtual solution Service Catalogue and carry out regular competitor analyses to ensure our clients organisation partner prices and services are in line with the market and competition Maintain written procedures of all key AV processes in order to ensure business continuity at all times Responsibilities: Ensure all event recordings are undertaken, archived and forwarded to the recipient within the required timeframe Support events and virtual systems and, where required, managing partners as necessary Source and manage a team of freelance event technicians, ensuring they adhere to our clients organisation protocol and client expectations. Setting up and dismantling events systems & equipment to meet tight client timeframes in a professional manner and in a physical environment in accordance with current Health & Safety guidelines Maintain and report on the operational and qualitative status of all live events Ensure our clients organisation AV Asset register is accurate and up to date, ordering replacements when necessary. Ensure all AV equipment is maintained to a high standard in accordance with current Health & safety regulations. Create written documents to support Audio Visual systems and processes to ensure business continuity Role model our clients organisation values Any other work, as directed by your line manager Skills, Knowledge and Experience Multi-disciplinary knowledge and experience of online events, audio, lighting and/ or video and wider virtual-based technologies that support live events Demonstrable experience in a similar AV and/or live events role Completion of an AV based course is desirable Competent in understanding, managing and requisitioning budgets Able to understand and follow contractual requirements and terms for Events customers Strong customer service skills with an extra mile mindset Resourceful troubleshooter and problem solver Strong technology skills Strong organisational and administrative abilities Strong communication skills at all levels Ability to lift and move heavy items of furniture and equipment Desire to learn and develop skills and abilities