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SUPERVISOR (17312) You probably recognize the name Holland & Barrett as a well-known high street store, but did you know that things are changing pretty quickly and we're on an exciting journey? We have a vision to become a leading player in the global health & wellness industry. Our stores are the place where we meet our loyal customers face-to-face and they're where you can become part of the H&B success story. All of our store teams are made up of dedicated, knowledgeable, friendly people who work hard every day to delight our customers. Wellness begins with you, start your journey today. THE JOB We're looking for an exceptional Store Supervisor to become a key part of our store team. All of our Supervisors complete our fantastic “Qualified to Advise” and level 2 operational training, to help turn them into shopfloor superstars You will be qualified to help advise our customers on how to live healthier, happier lives. The operational training will make sure that you can confidently run the store, including opening and closing when needed. This role can be a stepping-stone to one day running a store of your own. Your main duties are to: Support the Store Manager to build a high performing team by recruiting, coaching, training, motivating and developing your brilliant store team to shine even brighter Be totally customer-centric, delighting our customers all the time Make sure that there's enough stock that's displayed correctly so that our customers can come in and find just what they need Help your whole team deliver on company targets You may also be responsible for opening and closing the store from time to time. THE PERSON To be successful, we'd like you to show us that you have: Excellent communication and people management skills and the ability to lead and motivate the team The ability to work well within a team and support your colleagues with whatever they may need A compassionate and consultative approach to customers A positive attitude and driven nature A passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living The ability to undertake computer-based study to support the product knowledge required to achieve an accredited qualification BENEFITS We take your learning and development seriously and we will support your career Stay healthy with staff discounts on qualifying Holland & Barrett store and online purchases No one likes paying delivery charges, so we have free staff delivery on Holland & Barrett online purchases Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers We all need a little help sometimes, so we offer an exclusive free employee assistance programme for confidential help and advice Different Monthly incentives are available (varies in different stores) ?? Your wellbeing is paramount so you can get away and take 28 Days Holiday (pro - rata) per year We have loads of Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed