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Membership Development Manager (3251452576)

Sales Associate 銷售



GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

Apprenticeship 學徒 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Liverpool, Merseyside, United Kingdom

We are looking for a Membership Development Manager based in the North West England, who will drive the growth and ambition of membership services, attracting more people into the landscape profession. My client is entering an important period promoting the profession to wider audiences and broadening its appeal and we are looking for people who are passionate and engaged in making a real difference. Client Details My client is the chartered membership body for the landscape profession. It is an educational charity that promotes the art and science of landscape practice. Their aim, through the work of its members is to protect, conserve and enhance the natural and built environment for the public benefit. Providing a professional home for all landscape practitioners including landscape scientists, landscape planners, landscape architects, landscape managers and urban designers. Description Key responsibilities Membership development and partnerships Optimise membership enrolment across all membership grades in targeted sectors Demonstrate leadership to generate leads, deliver presentations to prospective members and convert members in line with the KPIs, for both our individual membership grades and our Registered Practices Provide membership and candidate support to employers in targeted sectors through developing programmes to support new member growth Encourage additional candidates on P2C pathway (and in future new Entry Standards pathways) Collaborate with key landscape sector stakeholders such as working groups and committees, peer professional bodies, strategic alliance partners and corporate partners to deliver joint offerings and maintain and develop strong stakeholder relationships Support business development forecasting and pipelines by accurately recording all membership opportunities generated Supervise and coach Membership Development Officer to deliver KPIs. Market insight Generate regular client insights to improve customer experience and the development of new products and services Help shape member and other surveys to gain great insight from members and our other external customers Support development of the membership offer at all levels to key parts of profession e.g. landscape management, parks management and urban design.Support other teams in the Landscape Institute and opportunities to participate in organisation wide projects, systems and activities e.g. using CRM system to provide insight on member segmentation Contribute to the regular review of the Member Value Proposition Project management and support Lead on cross organisation membership development projects spanning standards, membership operations, marketing, policy, regulations, systems and finance Provide support on key membership campaign comms to the marketing team Provide forecasts and insights into annual business planning CRM Champion the CRM across the organisation and be an "advanced user"Routine maintenance of the CRM Work closely with the Operational Infrastructure Working Group to identify better ways of using CRM to work more efficiently Identify new ways of improvement in our processes and procedures, especially leads capturing and conversion tracking Provide a consistency of approach with data management to ensure statistics are easy to obtain and up to date Profile We are looking to appoint someone with excellent administrative and interpersonal skills who will fit into the organisation and work well within and across teams. We need someone who is a natural salesperson and is able to communicate clearly with diverse audiences. Candidates need to have a flexible approach and the ability to work well in a small and extremely busy team of highly committed staff. We are looking for someone who is keen to identify new market opportunities and then develop them in line with the work of supporting landscape professionals throughout their career development. Person specification: Essential Experience 3 year's experience of working in a membership sales/delivery role or a business development role within a membership organisation, professional body, or trade association or union Experiencing in sales/pitching and presentation and working to delivering targets Desk Research experience identifying potential clients Experience of managing a team Project management experience Experience of dealing with CRM Systems ideally Microsoft Dynamics Appreciation of equality and diversity issues in the workplaceAbility to travel widely Competencies Able to drive for results Able to persuade sales Able to drive execution Able to build customer relationships Able to build partnershipsAble to Influence Able to coach and develop others Able to take initiatives Knowledge (Education) Educated to degree level (preferable) MS Offices Systems (word, Excel, Powerpoint) Desirable Experience Experience of working in a sales role within the charity sector Experience working for a professional body with professional registration grades Experience of working in a commercial environment Membership survey analysis Experience of managing an apprentice Knowledge Understanding of the landscape or architecture professions Job Offer -Salary: £37,000 -Excellent benefits package -Home based, North West England with regular travel to meet clients (travel costs covered)