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JobsUK

Student Experience and Activities Coordinator (2811566999)

Healthcare 醫療衛生

Healthcare Analytics

Yearly

GCSE/Scottish Standard Grades A-Level PhD 博士 Postgraduate or above 碩士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職

No

East Sussex, East Sussex, United Kingdom

Contract type: Zero hours contract (weekend hours) Location: Brighton ​ JOB OVERVIEW We are Study Group. We are a global leader in international education partnering with students and Top Tier Universities from all over the world. We believe in creating a better world through education, and value talented, driven, and student-centred people that believe the same. We have an exciting opportunity to become part of our Student Experience team at Bellerbys in Brighton. In this role, you will provide a friendly, professional and customer orientated frontline service to students experience in line with regulation and college procedures and policies; with excellent care and support to develop skills for the next stage of their lives at University or the world beyond. You will deliver the highest standards of supervision, safeguarding, security, support, efficiency and customer care for all students throughout their learning journey. KEY RESPONSIBILITIES To be part of a flexible and multi-skilled team that provides a friendly, professional and customer orientated frontline service to students experience in line with regulation and college procedures and policies; with excellent care and support to develop skills for the next stage of our students’ lives at university or the world beyond. Deliver the highest standards of supervision, safeguarding, security, support, efficiency, and customer care for all students throughout their learning journey. The role may include a variety of shifts as agreed on the rotation by the line manager. Reception and welcome services (e.g., post, incoming calls, visitors, wayfinding, passes) Checking in to residencies and support with requirements in residences ID card production and access, using the student management information system “Study Global “& “Progresso” Supporting and developing the induction experience for all students and complete the registration processes to ensure students are correctly and fully recorded on college systems. Deliver services and support in the residencies & host families (e.g., daytime cover, student care and pastoral support, patrols of residencies, Health & Safety, maintenance reporting, Safeguarding, First Aid and Fire Marshall duties, Host family liaison and occasional visits when cover is needed, advice for private renters and be trained to cover evening/night-time shifts in an emergency) Checking attendance on-site e.g., students signing in and out, weekend permissions or missing students via regular walkthrough in residence, check for any security issues and monitoring the status of students, providing visibility and accessibility to students. To compile and send handover reports at the end of each shift Support feedback mechanisms to measure and improve the student satisfaction levels of their student journey during their time here To assist fully with the responsibility for the happiness, well-being, health, safety and pastoral care of the students in college To administer and supervise prescribed medications and homely remedies following training To be responsible for health and wellbeing issues in the House in liaison with the Welfare Team. To participate fully in extra-curricular activities, and to help organise them as required, including any relevant administration (risk assessments) promotion and facilitation of these on and off-site Working as part of a team with the wider College staff to promote the well-being of students and prevent anti-social behaviour; may require liaison with other departments to help resolve student issues To play an active role in building and maintaining positive and constructive relationships with students, in order to provide them with support. EXPERIENCE Experience and/or qualifications working with young people (Essential). Educated to ‘A’ level or equivalent (Essential). Experience of working within an Education or Care environment (Essential). Experience of working within a FE Residential environment (Desirable). First Aid Certificate (Desirable). Certified at enhanced DBS level (Essential - check undertaken by Study Group prior to employment). ABOUT US We are a global pathway provider in International Education, working collaboratively with a number of Top Tier Universities. Voted as the 2017, 2018 and 2020 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe. ORGANISATIONAL COMPLIANCE Study Group is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate. Study Group processes your information in line with data protection regulations. Please see our Privacy Policy