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Registered Manager - Glasgow
Job Description We are looking for an enthusiastic and self-motivated individual who wants to make a difference to the lives of the people we support. The role requires a dedicated Individual to provide operational management for our supported living services supporting adults with learning disabilities, autism and autistic spectrum disorders, complex needs, mental health issues and challenging behaviours in all aspects of their daily lives in Glasgow & Lanarkshire. The post holder will ensure that excellent services are delivered and are specific to the needs and requirements of each person we support. Key Responsibilities Monitor and support the delivery and ensure we put people at the heart of everything we do Ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being, and in compliance with external regulations and standards Provide supervision and support to Team Leaders and Support Workers through effective recruitment and selection, coaching and Performance Management as well conduct annual performance appraisals for all team members Use and update IT processes to include the completion of accurate rota and timesheet information using Lifeways Cold Harbour system as per Lifeways procedures Work effectively with external agencies to promote the work of Lifeways and to increase referrals and placements within the Area in line with defined business targets. Develop the knowledge and skill of staff teams through deliveringservice specifictraining as and when required Develop own knowledge and practice relative to continuous service improvement Ensure that all services delivered are compliant to contract Audit services regularly and report accordingly and to continuously improve service performance across services for which you are responsible Recognise and encourage innovation across services for which you are responsible Motivate the staff team to drive and improve service delivery In the absence of the Area Manager to take other responsibilities for all aspects of the operation of the office. In this role you will be required to be highly flexible and participate in the 24 hour on-call rotational system providing management support to staff and people we support approaches to the people who use our services Experience, Skills & Qualifications: Ideally a minimum of four years experience within the relevant field and a minimum of two years management experience within the learning disability, complex care or mental health sector A relevant professional Qualification at Level 4 or Higher in Care or Management e.g. NVQ/SVQ, QCF Award Certificate or Diploma You will possess good time management skills and be IT literate. You will be committed to reporting on Service User outcomes and organisational KPI reporting. You will be an enthusiastic and self-motivated individual who wants to make a difference to the lives of the people we support. You will have a caring and supportive attitude towards others which is founded on respect and an effective work style which is responsive, participative and creative. At Lifeways we value our staff and work hard to develop their skills through the provision of training and support. We are expanding and so there are real opportunities for career development. If you feel ready for a change and are able to take on new challenges in a growing organisation, we want to hear from you. The successful candidates will be required to undertake a Protection of Vulnerable Groups Check (PVG) and must be registered with the SSSC.