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Job Details


External Fleet Hire Controller (2811566988)

Customer Service 客戶服務

Customer Service/Receptionist


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Stevenage, Hertfordshire, United Kingdom

M Group Services Plant & Fleet Solutions is currently looking to recruit an External Fleet Hire Controller to join their division who support our front-line operations by providing compliant, innovative and fit for purpose Vehicles Plant and Equipment. We currently provide a comprehensive fleet of over 8000 trucks, vans and cars, together with over 20,000 items of general plant and specialist utilities equipment from our Regional Supply Centre. As an External Fleet Hire Controller, you will be based in Stevenage as part of the Regional Operations Team that transacts all external enquiries relating to Plant, Fleet, Accommodation, Site Services and tool requirements. As an External Fleet Hire Controller your duties and responsibilities will be: Processing of all vehicle hire requirements through the Plant & Fleet Hire mailbox Liaising with the internal team to ensure maximising utilisation of plant and fleet from all locations before placing with external Suppliers Engage with supply chain to satisfy requests not supplied from internal stock Process all hire and off hire requirements received through the Plant & Fleet Hire mailbox and transact accordingly on the hire management software (InspHire, Jamma Key2, Oracle) Continuously review live hire reports and supplier extranets to ensure Insphire is up to date at all times Process off hire requests, ensuring suppliers collect the equipment within the agreed time frames and our databases is accurately updated Be proficient in all aspects of hire management and general administration Manage and resolve invoice and general queries in a timely and efficient manner Skills and Knowledge Requirements: Previous experience within the Fleet hire industry is desirable Relevant experience in an administrative role essential Experience of Insphire and/or Jaama Key2 desirable Effective communication and interpersonal skills Proven IT Skills with experience of Microsoft Office What’s in it for you? 25 days' annual leave plus 8 days' bank holiday Annual bonus Pension scheme Life Assurance About The Company M Group Services Plant & Fleet Solutions are responsible for the supply and management of specialist equipment and vehicles across the whole of M Group Services, supplying the Utilities, Transport, Data and Telecom sectors. It is our job to ensure all group businesses have the safe, compliant and fit for purpose tools needed to deliver successful results for their clients and the clients’ customers, keeping sites safe, roads in good condition and transport links active. M Group Services Plant & Fleet Solutions values diversity and welcomes applications from all sections of the community. We are committed to equal opportunities