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Company Description Part of the Culina Group, Great Bear is the flexible, agile ambient 3PL alternative. Great Bear is a key player in ambient 3PL, and through an extensive depot network including unique state of the art facilities at Port Salford and Markham Vale Great Bear serves established FMCG businesses. We are recruiting for a Transport Controller to work at our site in Stoke-on-Trent on a full time, permanent contract. Shift Pattern- Monday-Friday Salary- £21,000 Job Description As a Transport Controller you will be responsible for effectively maintaining the transport operation and day to day business and observing company procedures within the Transport team. The successful applicant will operate and deliver the transport service based on the plan provided. Transport Controller responsibilities: Follow and adhere to the Transport Plan Daily, adapting and making changes to suit the business needs. Brief and Debrief Drivers at the start and end of shift. Ensure all paperwork is returned for all customer deliveries despatched from site, and chase outstanding PODs. Liaise with Customers regarding delivery issues. Adhere to legal compliance and company procedure regarding any defects, services, MOTs, etc. Maintaining clear and effective communication with drivers. Ensuring adherence to all statutory and legal requirements, adhering to all health & safety/safe systems of work. To undertake any other reasonable tasks as detailed by the Senior Management Team. Liaising with staff at other depots and external contacts. Answering the telephone to customer and driver queries. Qualifications Able to demonstrate a high level of attention to detail. Must be a team player that is capable of working on their own initiative. Excellent communication skills. Excellent Data entry speed and accuracy, with ability to work to tight deadlines. Sound knowledge of Microsoft packages. Have excellent problem solving, analytical and organizational skills. Have a flexible and adaptable approach to working. Have the ability to identify and suggest improvements to benefit both GBD and our customer. Should demonstrate the drive and desire to progress. Additional Information In return for your passion, hard work and determination in providing outstanding service to our customers we offer: Competitive salary Competitive holidays Life Assurance Pension scheme Access to our benefits platform: discounts on high street retailers, utilities, holidays and cinema tickets Training and development with career progression opportunities and MANY MORE4