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Job Details


Contracts Administrator

Customer Service 客戶服務

Customer Service/Receptionist

GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Liverpool, Merseyside, United Kingdom

At GRAHAM, were not just one of the UKs leading Total FM providers - were also a trusted partner, committed to enhancing the experience and making the lives of our clients easier. Your varied, and valued, contribution will help us create a hassle free environment. Energised by continued growth, and boasting an annual turnover in excess of £800m per annum, were committed to investing in our people and creating the conditions for them to excel. As part of our ongoing growth we are seeking an experienced Administrator to support our Quantity Surveyors and Helpdesk Team. Working as part of a contract management team you will contribute to the effective delivery of a prestigious contract. Location: Liverpool Hours Per Week: Monday - Friday, 37.5 hours Job Type: Permanent , Full Time The Administrator shall: Complete general administration duties as and when required Assist the Senior QS with preparation of Interim Payments and Final accounts Liaise with subcontractors/suppliers to ensure timely submission of invoices Monitor and update reports for invoicing KPIs Collate invoice back up information for Client when requested Assist with raising of PO orders as and when needed by the helpdesk Be responsible for the management of all WOs to the status of Work Done, within the set SLA target dates, across the various work types for their assigned contracts. Schedule all PPM in advance of due month to skilled resource. On completion generate analysis of Monthly RM Av vs. Unscheduled Resource Schedule all Reactive Maintenance for In-house Team / Subcontractors by SLA date, reallocating PPM if necessary, monitoring target dates and escalating if at risk. Review PPM slippage rescheduling to available resource within target date, escalating if at risk. Be responsible for the collection of weekly timesheets, carry out verification of Timesheet and Work Reports by two-way matching the Timesheet (Hard Copy) vs. Work Reports (Total Mobile & Hard Copy) Generate all monthly PPM for assigned contracts & maintain PPM planner records escalating changes to PO Liaise with subcontractors to ascertain progress of jobs Operate full-servicedesk Essential Criteria GCSE Maths at Grade C/4 and above or equivalent Demonstrate competent IT Skills to include Microsoft Office Desirable Criteria Experience in IFS software or similar system Experience of facilities management or a related service industry National Schedule of Rates Experienc e