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Job Details


Facilities Manager

Customer Service 客戶服務

Customer Service/Receptionist

GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Crawley, West Sussex, United Kingdom

Role: Facilities Manager Type: Permanent Location: Crawley We have an exciting opportunity for Facilities Manager to work with one of our telecom clients. Roles and Responsibilities: Interface with nominated service line sponsors on performance issues at UK level Actively participate and contribute to all team management meetings and training sessions Attend Thales WIP/Application Finance Review Conference Calls Conduct and attend Cleaning Audits and Site Inspections Attend/chair Senior Thales Stakeholder engagement meetings - Site Directors monthly meeting, Energy & Waste Reviews Liaise with sub-contractors to obtain quotations for reactive tasks - manage sub-contractors working on site Schedule sub-contractor visits to ensure PPM completion Obtain quotations & raise purchase orders for maintenance Manage customer complaints and escalate issues and concerns to Service Line management Facilitate PPM amendments Compile monthly site reports Ensure annual maintenance contracts are in place for all Sub-contractor PPM maintenance Regular Site Folder review to ensure sub-contractor and team compliance Produce Incident reports for site Ensure site team have security clearance/vetting Support customer with the delivery of minor project works Escalate any customer complaints or issues that are not being dealt with by direct reports Meet or communicate with Thales Workplace Managers to discuss and clarify any actions or requirements Submit Client Quotes for approval Assisting with space management solutions e.g. participating in office movesAny other duties required as part of the role as and when requested Experience Required: Solid understanding and experience of managing hard services within critical environments Understand the requirements of soft services, preferably having managed or had experience of areas such as Cleaning, Catering, Security, Transport, front of House Good knowledge / experience of Microsoft office packages Have an excellent understanding of health and safety preferably with IOSH certification Commercial awareness Strong customer focus skills and attitude with good negotiation skills Good communicator - both Written and Orally Previous people management experience Minimum of 5 years' experience in FM Experience of working in a large-scale FM contract Familiar with standard MS Office applications such as Word, PowerPoint, Excel and Outlook Able to work well as part of a highly motivated team Strong and effective communication skills If this looks interesting, click on APPLY Project People is acting as an Employment Agency in relation to this vacancy