Job was saved successfully.
Job was removed from Saved Jobs.

Job Details


Network Support Assistant

Customer Service 客戶服務

Customer Service/Receptionist


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Edinburgh, Scotland, United Kingdom

Location: Edinburgh Salary: £30.6k - £37.8k (dependent on skills & qualifications) Reference: REQ2403 THE ROLE We have an exciting vacancy for a Network Support Assistant within the Network Planning Team based in our Edinburgh office. Reporting to the Network Support Officer, the role in question will include the following primary responsibilities: Maintaining a current and thorough knowledge of the Distribution supply system Ensuring the accuracy of SGN’s Network Analysis computer models Supporting development of the supply system in a safe and efficient manner Determining the optimum method of network operation consistent with minimising costs and maintaining statutory obligations. Developing optimum mains replacement designs, taking account of factors such as cost, deliverability and interaction with other activities / business drivers Developing reinforcement designs in support of new connections, taking account of factors such as cost, deliverability and interaction with other activities / business drivers Developing a detailed understanding of Leakage and Environmental Emissions Incentive Providing an efficient and effective service to operational departments. CULTURE/BENEFITS This role will offer plenty of genuine learning and development opportunities, as well as a competitive salary with company benefits including retail & leisure discounts, HolidayPlus & Cycle2work schemes, gym & mobile discounts, a pension scheme, and more. Fostering a diverse and inclusive culture is something we pride ourselves on at SGN. We want our workplace to be an innovative and inclusive place to work, where every single person feels empowered to achieve professional success. WHAT YOU’LL BRING Due to the nature of the work carried out by Network Planning, the successful candidate will be exposed to a wide range of activities from across the SGN business. As such, this is a key opportunity to be exposed to, and develop an understanding of those activities. With a positive and flexible approach to work you will be highly motivated with good organisational, diagnostic and problem-solving skills. In addition, you need to be an effective communicator at all levels and be able to act on your own initiative. Candidate would also be expected to demonstrate high level of computer literacy and associated skills. It is essential that you are committed to the SGN values and play a key role in your team delivering SGN targets while operating within our safety golden rules. Not a perfect skills match? Tell us what you’re interested in - you might have a skill we didn’t realise we needed WHO WE ARE We’re on a journey to transform the future of gas and we think outside the box - futuristic technologies and robotics are leading our innovation. Keeping our customers safe and warm is what we do but beyond that, we want to make the world a better place, which is why we’re passionate about helping in our communities, reducing our carbon footprint and driving innovation in our industry. At SGN, we strive to sustain our world through managing the network that distributes natural and green gas across the south of England and Scotland. We have an important responsibility to keep the gas flowing to 5.9 million homes and businesses. Your work directly impacts SGNs commitments to keeping our customers’ homes and businesses safe. We’re quick to deliver and we may not always wait until the job advert expires before reviewing applications. We recommend you submit your application as soon as possible so we can continue the conversation… SGN are proud to employ around 4,000 individuals with a wide range of experiences, backgrounds, and beliefs. We are committed to providing an inclusive environment, where equal opportunities are available to all applicants and employees.