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Job Details


Examinations Operations Manager

Customer Service 客戶服務

Customer Service/Receptionist


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


London, London, United Kingdom

Examinations Operations Manager Aldgate, London Full-time, 35 hours per week This is a fantastic opportunity to join a Royal Medical College whose members are at the forefront of tackling the COVID-19 pandemic. We are looking for a dedicated manager to support the examinations manager to provide services to our members. We are looking for someone with great communication skills, highly organised with a commitment to excellent customer service and confidence in dealing with a variety of stakeholders. The Examinations Operations Manager is responsible for managing all operational aspects of the co-ordination and delivery of the College examinations. This includes ensuring that suitable logistical and administrative arrangements are in place, line managing the three Examinations Coordinators, and managing team workloads to ensure the smooth operation of a complex examination system. The Examinations Operations Manager will undertake management responsibility for the organisation and professional delivery of all examinations to the quality standards agreed and will be responsible for contributing and responding to changes in delivery in the future. In particular, overseeing and co-ordinating: · Establishing and revising processes for new and existing examinations · Candidate communications and relations · Examination entries · Day to day management of the online examinations platform · Venue organisation · Database and result management Pathology is at the heart of modern healthcare. Pathologists work to prevent, diagnose, treat and monitor diseases and are involved in the diagnosis of disorders affecting every organ of the body, from before birth to after death. The majority of tests requested by doctors will be performed and interpreted by a clinical scientist or medically qualified pathologist. The Royal College of Pathologists is a professional membership organisation with approximately 12,000 members who are doctors and scientists working in hospitals, universities and laboratories in the UK and overseas. We work with pathologists at every stage of their career – from setting curricula, organising training and running exams, to approving job descriptions, publishing best-practice guidance and providing continuing professional development. We offer attractive staff benefits including 25 days annual leave rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications for all members of society. Please note that the role involves peak workload around examination periods. As is it essential that examinations run smoothly, there are restrictions on taking annual leave during peak periods, which include March-May and September-November. The closing date for applications is 5 October 2022.