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Job Details


Site Services Co-ordinator

Customer Service 客戶服務

Customer Service/Receptionist


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Baldock, Hertfordshire, United Kingdom

Site Services Co-ordinator £22k Baldock area 6am – 2pm Monday to Friday The Site Services Co-ordinator will be working with and to enhance the service provided by remote on site staff and to take on an active role in the administration and improvement of customer accounts. The Site Services Coordinator will be responsible for: For liaising with staff and to ensure all relevant departmental KPI's are met/exceeded To oversee all staff training and keep records/files up to date to achieve conformance Contributing to the improved performance of the team to deliver sustained profit growth and retention for the business To provide recommendations and knowledge sharing with customers at the site survey/On Site Service account set up stage, to ensure smooth running for the contract term To engage with customers to ensure they are happy with the On Site Service and Cleanroom Cleaning provision and always strive to improve the service levels to customers. To compile clear and concise internal and external reports To provide holiday and sickness cover as required and to assist with and oversee Cleanroom Cleaning operations as and when required The ideal Site Services Co-ordinator must have: Full clean driving licence to drive the company van when required Be Computer literate This role would suit an individual who is reliable, punctual and self motivated. You will need to be organised and able to work on your own initiative to be the channel of communication between the on-site staff/customers and the company. What you will receive in return: Great starting salary 30 days’ annual leave (including bank holidays), increasing to 33 days for loyalty service A generous yearly bonus paid every January, to all staff Company Sick Pay scheme Company pension contributions of 5% of salary Mental Health and Wellbeing support and programmes Employee recognition initiatives Training and Development opportunities Annual Family Fun Days, fully paid for by the business Great supportive environment at a company that is growing significantly and is highly profitable My client My client is a Lincolnshire based, family-owned business with a history spanning over 100 years. They are one of the largest providers of workwear solutions and cleanroom consumables within the UK into pharmaceutical, medical, aerospace engineering, automotive and manufacturing industries. The company also manufactures and distributes an extensive range of cleanroom consumable products worldwide. The company has an ambitious and clear growth vision and is currently building its first factory outside of the UK in India. If you feel you have the necessary skills and experience and meet the criteria above please apply below