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Job Details


Mobile Funeral Arranger

Customer Service 客戶服務

Customer Service/Receptionist


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Luton, Bedfordshire, United Kingdom

We are currently looking for a Mobile Funeral Arranger - all branches to join our busy team This unique and rewarding role is perfect for those who enjoy helping people during a difficult time in their lives. From the very first contact made by our clients you will be instrumental in planning a bespoke funeral service for their loved ones. No two days are the same and you will meet the bereaved in a variety of circumstances and need to be a good communicator, empathetic, organised, good under pressure and have a high attention to detail. Job Type: Full time Location: All locations although primarily based in Luton Salary: Highly competitive with benefits package Standard hours of work: 8.30am to 5.30pm, Monday to Friday Mobile Funeral Arranger Duties: To arrange a funeral in accordance with our clients wishes and within company policy Offer transparent advice on our funeral options clearly explaining the cost, payment expectancies and invoice terms To work closely with other colleagues across the business to provide exemplary service Complete all administrative tasks both on paper and digitally to capture funeral details To ensure that payments, invoices and donations are dealt with in the appropriate manner Proactively deal with queries efficiently, promptly, and courteously To ensure that all work is completed accurately and to a high standard Support the family during chapel visits and when spending time with the deceased Work closely with local organisations such as churches, hospitals, GP’s, Crematoriums and Cemeteries Participate in Bereavement support groups and community activities Mobile Funeral Arranger Requirements: The ability to be able to work well in a team and in a fast-paced environment Possess initiative to share workload appropriately to complete an arrangement To be approachable and polite to clients with a smart appearance and demeanour. Excellent communication skills and a pleasant telephone manner. Have good computer skills and knowledge of the Microsoft Office suite. Have a full clean driving licence and be prepared to work across multiple locations The successful applicant will be discreet, well presented, highly motivated, possess excellent organisational and communication skills, be willing to work within a fast-paced environment and within a close-knit team. Mobile Funeral Arranger Benefits: Highly competitive salary and dependent on experience 31 days a year inclusive of bank holidays Contributory pension Non-contributory life cover Continued professional development as part of Neville Funerals’ Life Long Learning programme If you feel that you are suitable for this Mobile Funeral Arranger role, please apply now