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Sales Order Processor (3379045496)
REED Sheffield have the pleasure of helping our client secure a Customer Service Administrator for our client based in Chesterfield. You will be responsible for the order processing and customer service of established sales accounts, purchase orders, taking payments, account management and general office administration. The role requires face to face customer interaction as well as over the phone and via emails, with occasional attendance to exhibitions and shows. You will operate our CRM system to ensure effective management of opportunities and pro-active maintenance of client relationships and order processing. Accurate data entry is crucial to the success of the business. Key Responsibilities • Administration – Deal with inbound enquiries, answering, and taking messages, taking online payments, and purchasing.• Sales – Account management, converting quotes, order processing, customer advice and service.• Shop – Greet customers, provide advice, collections, provide excellent customer service, cash handling and card payments.• Using our Clarity system to identify, develop and close business• Implementation of sales initiatives• Attend training courses to develop relevant knowledge, techniques, and skills in parallel with existing training resources and sources of information• Attend exhibitions and networking events Experience• At least 1 year Business administration• At least 1 year Customer service - selling and advising on the supply of goods and service Skills• Strong written and verbal communication which is professional and persuasive.• Ability to manage relationships with clients, prospects, suppliers, colleagues (subordinate and senior) effectively• Excellent personal and time management skills• Ability to use a CRM system to find, develop, expand, and close opportunities• Strong administrative skills with the ability to manage the successful completion of daily tasks in relation to the sales and purchasing functions of the business.• Proficient in MS Office Suite of Programmes• Adaptability and able to work in a busy office• Excellent organisational skills and time management• Ability to touch type (desirable)• Driving Licence (Desirable) If you would like to express an interest in this position then please do not delay in applying today for the chance of an immediate interview