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Job Details


JobsUK

Scheduling Administrator (3378456145)

Customer Service 客戶服務

Customer Service/Receptionist

Yearly

GCSE/Scottish Standard Grades Intermediate apprenticeship 學徒 A-Level Undergraduate or above 學士或以上 Postgraduate or above 碩士或以上

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職

No

Dartford, Kent, United Kingdom

Are you a problem-solver looking for a rewarding opportunity where no two days are the same? If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator at our office in Dartford, Kent. Who are Rydon? Rydon is a successful construction and maintenance company creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. You will be working in our Maintenance division which provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As a Scheduler you will be fully trained to use our scheduling software to take ownership of a number Maintenance Operatives’ and subcontractor’s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with out call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you A clear pay structure starting with a competitive FTE salary of £23,750 per annum but increasing as you develop and achieve in the role Incentives and recognition for your performance Full training, ongoing coaching and support Employee discount scheme saving you money on products/services Company pension Access to an Employee Assistance and Wellbeing Programme Flexible benefits for you to choose from including the ability to increase your annual leave Opportunities to progress your career across the business Where will I be working? We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis, this is usually 2 days from home a week. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are Monday to Friday 8am to 5:30pm. If your looking for a rewarding opportunity where no two days are the same, then a role as a Scheduler within Rydon could be for you. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing/commercial maintenance company is desirable, it is not crucial. Above all you will: enjoy working in a busy and fast paced environment have an aptitude for problem-solving have strong administration skills and attention to detail be computer literate – able to use Microsoft Office, Outlook and Google Maps. have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application