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Job Details


Administrator (3253213815)

Customer Service 客戶服務

Customer Service/Receptionist


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


St. Albans, Hertfordshire, United Kingdom

Summary Would you like to join an employee-owned organisation that has topped the UK 'Best Companies to Work For' lists for 15 years, as well as been rated 'World Class' for its respect and support of colleagues, and 'Climate Positive' for its environmental achievements? Now is your chance We have an opportunity for a Administrator to join the team at our Grasshoppers Day Nursery in St Albans on a full time basis. In return for your organisational skills, your attention to detail and your calm and collected nature, we are offering you a pay rate of £10.03-£12.26 per hour. Package 22 days annual leave increasing with length of service Potential for an annual tax-free cash bonus as an employee-owner Cash rewards for going 'Beyond Expectation' 50% childcare discount from day one Annual awards dinner, staff conferences and nursery achievement celebrations Unlimited recommend a friend scheme (up to £1000 per recommendation) £1000 welcome bonus is available with some of our roles Main Responsibilities Through positive interaction by various methods, you will ensure all enquiries are treated with respect and any questions are promptly and accurately answered. You will welcome visitors and ensure a great first impression of the nursery You will maintain an accurate record of bookings using the in-house IT system, creating and issuing monthly invoices and logging payments received. You will answer account queries, use your knowledge about government funding to advise parents of their entitlements, and apply these entitlements and any other relevant discounts to the correct accounts Using the nursery diary and any other established means, you will support the nursery management team to organise their working week, including booking meetings, transport, and training as requested. You will complete a range of administration tasks, including photocopying, scanning, letter franking and distribution, managing post, organising and cleansing files (paper and e-copies) You will respectfully engage with parents, colleagues and external professionals in order to positively promote the setting, ensuring confidentiality is upheld at all times Ideal Candidate You are a professional who thrives in a busy environment. You are articulate, personable and confident with computers and IT equipment. You are a calm, approachable, positive individual who others can rely upon to meet deadlines.