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Job Details


Helpdesk Operator (3253198257)

Customer Service 客戶服務

Customer Service/Receptionist


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Warrington, Cheshire, United Kingdom

Company Description Culina Group, a well established leader in the logistics market is recruiting for a Helpdesk Operator on a permanent basis to be based at our Warrington site. Following several years of accelerated growth Culina Group is now a £2.2 billion turnover business, employing over 22,000 staff, with a fleet of more than 2500 vehicles. Culina Group operates from over 100 depots across the UK and Ireland, serving more than 650 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. The Helpdesk Operator will be responsible for general administration within a busy and expanding MHE fleet department. Job Description The Helpdesk Operator will be responsible for: Divisional Duties Logging defects with suppliers Uploading repair details and closing down jobs on inhouse system. Chasing suppliers for job updates Compliance - Service & LOLER booking/monitoring Weekly ODO inputting Ordering parts Help to manage mailbox. Keep up to date with news items and process updates as detailed on the ESL Intranet system. Working with internal and external departments to communicate relevant information Guaranteeing everything is maintained to a satisfactory standard required to support the smooth operation of our business. Update and maintain MyFleet as necessary. Shadowing members of the MHE Team, to learn and develop your existing skills. Assist in any projects as directed by the Fleet management team. Any other admin duties, in line with the pay grade. as deemed. Qualifications Educated to GCSE standard or equivalent Microsoft Office suite knowledge - Excel Administration experience Fleet Administration experience MHE Knowledge Additional Information What you get in return: Competitive basic salary Competitive holidays Life assurance Pension Scheme Retail discounts This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team. If you meet the criteria above and are interested in and use to working in a fast paced organisation then click apply now and joinourwinningteam