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Senior Executive Assistant (STO009F) (3252929413)

Customer Service 客戶服務

Customer Service/Receptionist


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Stockton-on-Tees, County Durham, United Kingdom

Role Context: Provide support and assistance to executives that ensure effective use of time and productive interactions with staff and the public. Handle a wide range of administrative and executive support-related tasks involving the clerical, administrative function, research and management roles. Responsible for schedule management, office management, communication liaison, information preparation, company records management, data analysis, and representing the executive to others. Handle extremely confidential information and communications. Full comprehension of company’s operation and procedures. Manage and Lead Business Administration Function, reporting into the Head of Project Management Function. Use discretion and judgement of knowledge of organisation to facilitate the executive’s activities. You'll be: Managing and prioritising Management and Leadership Team diaries Arranging domestic and international business travel and visa’s, where applicable Arranging external meetings – venue bookings, equipment (Overhead Projectors, white boards, stationery, etc.), food and beverages Providing expert understanding of systems, processes and tools related to field, assisting others and troubleshoot issues with systems, processes and tools Assisting with the most complex, confidential and difficult problems Supervising work of self and others where applicable Proactively setting priorities related to complex situations having multi-project and/or organisational impact Involved in guiding and implementing strategies Providing general ad-hoc support to high level teams Leading the Business Administration Function, resource management to ensure required resources are in place and downmanning of Project Administration personnel Responsible for developing, modifying and adhering to procedures and processes to support the business Carrying out Annual Salary Reviews and processing promotions where applicable Addressing Business Administration Function performance or absence issues in a timely manner Conducting regular performance meetings with Business Administration Function Responsible for the recruitment and personnel transfers of Project Administrators within the Business Administration Function alongside Project Line Managers to select suitable candidate Coordinating relevant training for the Business Administration Function Completing other administration tasks specified by Management or Leadership Teams You'll have: Demonstratable experience in Administration and Senior roles previously Appropriate qualifications and training for Senior level Administration, secretarial or similar roles Excellent knowledge of the company’s HSSE policies and practices High level of proficiency in preparation of documents, presentations and spreadsheets using Microsoft Office software, including Word, PowerPoint, Excel and Visio Ability to learn and use other commonly used business applications such as travel booking systems, personnel transfer/promotion systems and R3 Travel track system Ability to relate to and work with people at all levels in the company Act as an ambassador for the Corporate Team inside and outside of the company Excellent time management and priority setting skills to meet the varied demands of the business Ability to adapt to manage a wide range of work demands from simple to more complicated tasks Absolute confidentiality for all individuals and their work within the business