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Sales Administrator - Creative Environment (3251451759)

Customer Service 客戶服務

Customer Service/Receptionist


GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


Windsor, Berkshire, United Kingdom

Sales Administrator (Creative Environment) Winsdor £25,000 - £30,000 (Depending On Experience) Full Time, Perm My client based in Windsor are currently recruiting for a Sales Administrator to join their fun, creative team The role of Sales Administrator is a key position and delivers huge impact on both the customer and the performance within the company. You will liaise directly (primarily over the phone and on email) with existing and prospective customers, consulting on projects and quotations with the goal of taking and processing orders. Responsibilities will include but not limited to: Sales Order processing and follow up for customers and prospects Managing an order pipeline Responding to incoming enquiries by telephone, email or in writing Accurately and efficiently processing sales activity, quotes and orders into our systems Finding, qualifying, recording and following-up to close opportunities with customers and prospects Be constantly looking for ways to improve business practices and innovating ways to better service these customers After sales calls and follow ups to ensure the products and services provided have exceeded customer expectations in all aspects. This includes professionally dealing with and recording customer returns The successful candidate will have: Excellent Verbal & Written Communication Skills Must be able to communicate effectively by email and by phone. Managing expectations, and the ability to deliver bad news as well as good. Use all tools available to calmly and effectively resolve issues. Extensive communication with the customer to follow enquires and orders through to the end. Responsibility & Leadership Works independently with minimal supervision, takes responsibility for enquiries following them through to the end. Good use of initiative and maintains an awareness of orders until they are complete, checking consistently. A passion for the interiors and or luxury fabrics Excellent customer service skills, understanding the importance of delivering an exceptional level of service every time. Demonstrable strong organisational and administrative skills Proficient in the full MS Office software suite. Experience of using SAP advantageous. Ability to take ownership of the role, working well independently as well as part of the team Excellent verbal and written communication skills Ability to think outside the box, propose ideas for improvement, provide solutions and have a positive "can do" attitude Fluency in other languages could be beneficial In return there are many benefits offered including: Opportunity to join a great team of people A beautiful office situated in Windsor A friendly environment Gym membership Company Pension Scheme Private Healthcare Company Bonus Scheme If this sounds like a role that would suit your skills and expertise then APPLY NOW using the link below Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.