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Operations Manager

Architecture 建築

Commercial Construction

GCSE/Scottish Standard Grades A-Level Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

Apprenticeship 學徒 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職

No

Durkar, West Yorkshire, United Kingdom

Mears Housing Management are now looking to appoint a Welfare Operations Manager This is a Full Time Permanent contract, offering a Salary up to £32,500 car benefits Supporting key clients this is a hybrid role with 50% travel across the whole of Yorkshire & Humberside. What will your day look like: As Welfare Operations Manager you will be responsible for cultivating and maintaining relationships amongst partners within the community to solve problems and communicate needs. You will manage a team of Resident Welfare Managers and support the front-line delivery to our service users who may potentially be vulnerable or have a special housing needs. The Welfare Operations Manager will ensure the delivery of an exceptional service and keeps safeguarding at the heart of the service through effective management of incidents, practice and reporting. There will be a requirement for you to be part of an on call rota as an Escalation Manager for frontline operational on call teams. You will also be working out in the field across key areas including Hull, Doncaster, Sheffield, Rotherham, Wakefield and Barnsley. More about Mears The UK government has a duty to provide asylum for those seeking international protection in the UK. Mears have secured three of seven Home Office contracts that are collectively valued at £1.2 bn over the 10-year term. Mears will be providing Transport Services to support the delivery of these contracts. Mears culture is based on performance delivery and measuring success through ownership, accountability, reward and recognition. As such we provide all staff with a full induction and training opportunities throughout their career. We set clear expectations and success measures from the firstday.This role forms part of the regional management team, collectively responsible for supporting front line delivery and delivering contractual requirements. What are we looking for? We are keen to hear from candidates who have a background in social housing, local authority, government, charity, NHS or healthcare environments who understand complex layers within a structured organisation with IAG qualification or any Health and Social care qualification. Key to this role is the ability to negotiate and generate outcomes in a diplomatic and confidential manner. We are looking for a candidate who understands service excellence within corporate responsible environments. You will have a strong background in the development of partnerships/alliance/collaborativeworking, whilst supporting a vulnerable client group. A solid, proactive and self motivated working knowledge and understanding of community engagement and outstanding cultural awareness and building effective relationships at all levels will be your strengths. As you handle multiple tasks in a high volume, rapidly changing environment, your strong customer ethos with heighten sense of empathy will be key to your success. Full Driving license. Be part of the Mears story Mears Housing Management is a successful business within Mears Group PLC, having grown in 5 years to a nationally based management business with 12,000 homes and contracts with 50 Local Authorities and Central Government. We house many people in housing need who would otherwise be living in costly and inappropriate accommodation and as such we have a strong social pursue in everything we do.Our red thread runs through everything we do and we want people who share our values to help us continue to deliver customer focused services and innovatively push the boundaries of the sector. We empower our people to lead by example, taking ownership and responsibility to work to the best of their abilities and effectively collaborate with colleagues and partners to exceed the expectations of both clients and customers. West YorkshireRegion. This is a great opportunity within our Housing Management business, following the success of the Asylum Accommodation and Support Contract win. We are proud of the services we provide and with ambitious plans to continue this rapid growth, we are looking for an experienced Partnership Manager to join our team inRotherham / Yorkshire Mears recognise our people as our greatest asset. We encourage diversity, business goals and career ambitions As part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. If you feel you have skills and experience needed, please apply via the link or contact Vickie on beth.dunford mearsgroup.co.uk or [Register to View] 7, quoting the job reference number. We look forward to hearing from you soon. We reserve the right to close the job advert earlier than dated if we see fit