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Senior Internal Auditor - Financial Services/Customer Conduct

Accounting 會計



GCSE/Scottish Standard Grades A-Level PhD 博士 Postgraduate or above 碩士或以上 Undergraduate or above 學士或以上 Intermediate apprenticeship 學徒

PSW Apprenticeship 學徒 華語工作 Contract 合同制 Full-Time 全職 Internship 實習 Part-Time 兼職


London, London, United Kingdom

As part of a team, you will contribute to delivering individual audits, and the associated reports, in order to provide assurance to the Audit Committee, that risks are managed within risk appetite. In turn this role will support the business in delivering shareholder value via their strategic objectives, by ensuring control gaps are identified, and remediated. Location - Flexible Working / Windsor Accountabilities Operational delivery of audit activities working within a team and with wider members of Centrica or other subject experts. This will primarily involve designing and completing testing of controls to be able to identify gaps, and clearly communicate these, and the potential implications. Manage the activity of others on specific audit assignments. Contribute to department initiatives e.g. methodology enhancements Take a lead role on specific audit assignments and deliver to schedule and to the required quality standards on all assignments. Application of experience, initiative and judgment to situations encountered in audits, which will primarily focus on financial services and customer conduct risks, in areas such as customer journey, consumer protection, complaints, investigations, regulatory compliance (FCA/Ofgem/PRA). Appropriate use of escalation to produce high quality deliverables. Competencies Analytical with strong attention to detail. Effective communicator in both written and verbal communications, including being able to propose practical actions and tailor communications to a variety of levels of stakeholder. Confident in manipulating data to drive audit insight and efficiency using various tools including Microsoft Excel and PowerBI. Able to understand, identify and clearly articulate risks and controls arising in relation to a wide range of issues, with a particular focus on financial services (primarily customer conduct) and to be able to design testing activities in line with the department methodology. Robust and independent mindset with the confidence to raise issues appropriately. Able to work effectively as part of a team to deliver to tight deadlines. Potential to lead small teams and manage smaller groups of people. Ambitious with a genuine passion for broadening their knowledge of auditing, risk management and controls. Work experience Hands on experience of working within a regulated entity with a customer conduct focus, to have credibility when challenging the business. Experience of risk, controls, compliance and/or internal audit.